Ukrainians take great pride in their county and city, and generally welcome remarks about the beauty of the city and the country. If overlooked, a lack of personal support will impede relationship building. Depending on the individual’s comfort in working with westerners, filing a concern about a senior may simply not be addressed as there is still a mentality of “the supervisor is always right”. This is a very difficult subject for Ukrainians and is not generally discussed between acquaintances. Generally mid-December through mid to late January are times of celebration and many offices stay closed for much of the time. We encourage you to continue your research using a variety of other sources and to use Triangulation as an evaluation process. Kamianets-Podilsky: a mid-sized city in the centre of Ukraine is home to a fully intact medieval fortress and castle. Only days after a deadly landfill blaze had been extinguished near Lviv in western Ukraine, close to 100 participants gathered in the city for a three-day training (June 15-17) titled “Communication Tools, Cooperation and Leadership to Promote Environmental and Energy Efficiency in Ukrainian Municipalities”. You have to get used to it. Current pop culture Idols include Okean Elzy and Jamala. Yet, during several centuries, at the times of the Russian Empire, which comprised the largest part of modern-day Ukraine, and later the USSR, the Russian language occupied a strong position within Ukrainian society. If someone does not have an academic or professional title, use the honorific \"Pan\" for a man and \"Pani\" for a woman with the surname. The middle class is still not very significant in numbers. Country Insights - Intercultural Issues are intended to provide snapshots of the overall social and cultural norms as well as the workplace environment that a Canadian might face working in a specific country. Expect a short talk at the beginning of a meeting with your Ukrainian partners to … Uman: also in the centre of Ukraine Uman is a charming “garden city” with the Sophisca garden. Non-verbal communication is very important. Such shared meals allow future partners to better learn each other and discuss issues that were not covered during the negotiation. Most highly regarded qualities include educated, well spoken, confident and direct, generally male, and over 40 (however age and gender are changing and have been since 2004). So, you should not be surprised if in Ukraine you see women who, by the age of 35, have had a baby or two, obtained an education or even more than one education. Which certainly has an impact on deadlines and may affect the quality of work. Putting this in perspective, 39 percent of the population claim that they communicate daily in Ukrainian, whereas 36 percent of the population claims that they communication in Russian. В мережі з'явився рекламний ролик бренду House 99 колишнього британського футболіста Девіда Бекхема. Free communication in dating Ukrainian women online. Ukrainian clothing is a unique style garments and accessories of high European quality designed and manufactured in Ukraine. Other ethnicities in Ukraine include but are not limited to Polish, Jewish, Romanian and Hungarian. High ranking positions in Government as well as White Collar professions are generally held by the wealthy, including Ukrainian Oligarchs, who, much like in other post-soviet states, have no interest in sharing their control of key sectors in Ukraine. However, many people speak Russian in their every day life, except in Western Ukraine which historically is a stronghold of the Ukrainian language and culture. Ukrainians are accustomed to resolving all more or less important issues during personal meetings instead of using the telephone or mail. It is unquestionable that the Ukrainian woman has been carrying the heaviest burden of social reconstruction - taking care of the family, and working sometimes on several jobs and often doing a bit of farming to provide for the family. Before talking about Argentinian business communication style it is important to say that although Spanish is the language of Argentina, many Argentines speak good English, having been educated internationally. The following are examples of what local proverbs say about friendship: “A person without friends is like a tree without roots”, “Water given by a friend is sweeter than honey given by an enemy” or “The friend I have found is so good I could go to the Underworld with him”. Gender: Gender is one of the more complex cultural aspects in Ukraine, both socially and professionally. Handshakes are quite firm. The “Yak ty?” (How are you) greeting is irrelevant in Ukraine. Second, Ukrainians take good care that their guests always feel full, as if they have just had a meal. One can hear a lot about the “language problem” in Ukraine. It may not be quite rational and it may seem inconvenient. A foreign leader/manager should not expect too much initiative from the local employees unless he/she encourages them. Cross-Cultural Communication in Ukraine Tetyana Lepeyko, Tetyana Blyznyuk Kharkiv National University of Economics - Management and Business Department, Kharkiv, UKRAINE ABSTRACT Many international companies are actively opening their offices and branches in the territory of Ukraine./Very often the heads of these missions are foreign managers. The glass ceiling is still very evident in Ukraine and equal pay for equal work is a long way away. Local pubs (watering holes) will give you a better understanding of the “real” Ukraine. Sometimes it may be misinterpreted as an attempt to achieve success by using their feminine charm, but that is far from true. Built in the 19th century, the garden is a 168 hector wonder. Women still do the majority of the cooking, cleaning and child rearing in addition to full time jobs. Some gestures that would be considered inappropriate between work colleagues tend to be commonplace in Ukraine, even if unwelcome by women. Ukrainians tend to be more physical when communicating with each other or with foreigners. By comparing the "local point of view" with the "Canadian point of view", you will begin to form a picture of that country's culture. Currently, I am an intern at an international travel company operating in Ukraine. Low use of non-verbal communication. It should be noted that, while in the past Ukrainians had little interaction with Westerners, this is less and less true. The “Yak ty?” (How are you) greeting is irrelevant in Ukraine. A small Canadian souvenir or gift like a poster, calendar or a pen with a Canadian maple leaf on it would be a good start/icebreaker especially when attempting to build a long-term professional partnership. That is why every leader hires his/her own team. 6. Women tend to wear skirts and heels, men, suits with jackets (depending on age group and office type, ties as well). This is not to say that all Ukrainians support the westernization of the country. It combinesbeauty, antiquity, and the rapid rhythm of life typical of other big cities! And in fact, they are. Ukraine celebrated many of the same holidays as the West, however, they are celebrated following the “old calendar” meaning that holidays like Christmas, Easter and other Christian holidays do not fall on the same dates as those in the west. We would like to tell you about the habits and customs of Ukrainians that you may find odd. Do you know why? Ukrainian men can even take offense if a lady does not allow them to pay her restaurant bill. So, do not forget warm clothes. Both experience and education respected, but, much like in the west, experience is invaluable. Shake hands with everyone upon arriving and leaving. There are many such examples, especially in big cities. That being said, the type of public displays of affection in Ukraine is very conservative in comparison to North America and consists of hand holding and occasional pecs between partners. Ukrainian businesspeople are generally less formal than in many other countries. According to Soviet ideology, there were only two classes: peasants/ workers and the so-called "intelligentsia" (i.e. It can be juice, wine, a cake or candies. Time invested in the building of trust and partnership and perhaps friendly personal relationship at the beginning will definitely pay off later on. Women managers are still rare in most fields and older professionalsare less comfortable with female managers than their younger counterparts. However, whether you approach them directly, or through a supervisor or with the individual in question, it very much depends on your own relationship with the individual and your comfort level with them, much like it would in the “west”. You may disagree with or object to the content of some responses. Culture is highly regarded in Ukraine and most Ukrainians are knowledgeable on the great classical composers, ballet, and operas. However, they probably won’t take offense if you cannot change your evening plans. Remember — those principles come from your upbringing and may not be as absolute as you are used to thinking. It’s wise to do some research on the wider network your counterpart is engaged in. It is typical for people in high positions to expect preferential treatment. Punctuality is generally respected in the work place (arrival time) but leaving before your boss at the end of the workday is less common. Other ethnic groups include Crimean Tatars, Moldovians, Jews, Polish, Romanians, Hungarians and other Baltic and eastern Europeans. And that was quite a common tendency for Ukraine. I can already speak it a little. In Ukraine, when a woman smiles at a man, it means she’s interested in him sexually. I graduated from Kharkiv State University in 1991. Vishal Ratnakar, theoretical physicist (India-Ukraine) For a meeting, Ukrainians will often ask to receive as much advance information as possible about the participants, the objective of the meeting, issues to be raised and anticipated results. The rest of the message is in our non-verbal communications. Generally, there are not many friends (only one or several), while there can be very many acquaintances with whom you maintain informal relationships. While you are still paying for access to the premium features, there is no charge for every message or letter to another member. Learn as much as you can about the general context of doing business in Ukraine to understand the legal environment which is constantly changing. But there are good things about it too: if you want a party today, why postpone it? Ukrainian managerial practices still largely operate on a hierarchical “command and control” model with decision-making power at the top. Citation styles guide: Choosing a style and citing correctly. Developing friendships with Ukrainians is more difficult than with westerners, however, if you have to opportunity to do so, it is the best way to learn about the people. There is territorial differentiation: in the east and south of the country, the majority of the population speak Russian in everyday life, while in the west and north, Ukrainian is used in all spheres. 1891 - 1914 about 170 thousand Ukrainian settled in the mainly agricultural Prairie Provinces. Again, this is dependent on age. It is common to repeat your name while shaking hands. Class: A middle class is slowly emerging in Ukraine, however its’ growth has slowed since the beginning of the Russian Incursion in 2013. If your next couple of weeks are busy and you suggest meeting in two weeks’ time, a Ukrainian may misunderstand you and decide that you do not feel like meeting at all. It is very important to establish trustworthy personal relationship with your Ukrainian counterparts prior to establishing a professional one. While democratic, economic, and social reforms are progressing in Ukraine, old Soviet elite has tried to propagate itself through nepotism and preserving the “elite”. Historically, Ukrainians worked in a hierarchical atmosphere where opinions and suggestions were rarely given, and only when requested. Other heroes include famous poets like Ivan Franko, as well as Lesia Ukraiinka. Telephone calls in Ukraine are paid at a per minute rate. The situation is different with visitors who wish to learn Ukrainian. Compensation is the major reward in Ukraine, like much of Eastern Europe. Ukrainians are usually very hospitable towards foreigners. ), it means they are ready to receive a little more than a one-syllable answer, and not out of curiosity, but rather because they are ready to offer you support. Generally, Ukrainians are sincere about all aspects of communication. For example, Ukrainians gladly talk about politics. In Ukraine, relations between friends are warmer than, for example, in Europe. If your concern is with a senior colleague than decorum and discreetness are key when speaking to supervisors, as well as an awareness that the issue may, or may not actually be addressed. This type of exchanged needs to be encouraged by the manager and takes time to build in a team. Second, I have relatives and friends here who can support me. Ukrainian staff would normally expect the leader to "set the tone" of the organization/project and establish the rules. We would encourage you to share your experiences; your contributions will help to make Country Insights a richer environment for learning. While women are more visible in the workplace, they are not as prevalent in Managerial roles and above and rare in high ranking political positions, director roles and above. And third, I looked for new impressions, new places, and new discoveries. It is common for Ukrainian office workers to celebrate all holidays and birthdays by arranging a buffet or a more “substantial meal”. It was referred by that name under the Soviet Union and may be considered offensive to use it. Now I work as a consulting engineer at an international company. Crimean Tatars) as well as a strong presence of Judaism in some parts of the country. post Second World War immigration about 30 thousand Ukrainians came to Canada. You will spend there a great time, be sure. They have many traditions and superstitions with food and are not shy to educate foreigners on them. Ukrainians tend to be more physical when communicating with each other or with foreigners. A bouquet should contain an odd number of flowers. Soccer is by far the most famous sport in Ukraine with Andtiy Shevchenko being the most famous contemporary Ukrainian football (soccer) player. There are also some features of conduct typical of the business environment. There are also more traditionally divided gender roles and expectations in Ukrainian families. Odesa: a city on the Black Sea mostly know for its massive port. In July 2016 Canada and Ukraine signed the “Canada Ukraine Free Trade Agreement” (CUFTA) which removed about 99% of tariffs between the two countries. It should also be noted that Ukraine, in every way, is a country transitioning from a closed to open society and its values and norms are changing along with it. This is understood and generally acceptable. The practice isn’t “openly accepted” or condoned, but it is not condemned either and is subtly implied. Kyiv proved the right choice for me. Ukrainians are ready to devote their time and effort to their acquaintances if the latter need help. However, they are quite specific to each nationality and region. However, avoidance of making an eye contact when speaking to someone may be regarded as a sign of dishonesty or shyness. Depending on the atmosphere of the meeting, current events (at a glance) and world events (at a glance). In the business environment, again, trust is important and good personal relations are critical. Polycrhonic. Quite a bit of time is spent on communication with friends and acquaintances. Meet Ukrainian ladies free and go on the communication in our hot video chat. Public displays of affection, anger or other emotions are more common and are generally acceptable if they do not involve rude gestures or/and using physical force against another person. The greater the familiarity, the higher the level of direct communication. I would like to say to my countrymen who are contemplating study in Ukraine that I study here in Russian and communicate in Russian as well. Ukrainian Communication Network. This is the most evident in those born after independence. Hotels will usually charge 2 to 3 times more than what the telephone companies do. In some communicative situations, for example, those of leavetaking, the Ukrainian language is practised on a par with Russian, though mostly in unequal relations (e.g., between students and professors) demanding the use of the official speech code; His most famous collection of poems entitled Kobzar, has been translated into English and is available in Canada. Bribery and gifts are also not uncommon to ensure medical treatment, grades, promotions etc. This is to be expected given the complexity of the subject and the problems associated with speaking generally about an entire country and its people. Ukraine - Ukraine - Cultural life: Ukraine possesses a wealth of cultural talent and a considerable cultural legacy. Usually the most senior person from the Ukrainian side would be leading the meeting. In real life, however, nepotism governs class. Borderland, a journey thought the history of Ukraine (A. Reid), Ukraine, Birth of a Modern Nation (S. Yekelchyk). In general, Ukraine is a place with a highly developed culturalal life; especially in the major cities like Kyiv, Lviv, and Odesa. There are some Muslims (i.e. In the future, I plan to manage the business of a Chinese company in Ukraine’s market. General advice is; when in doubt choose the more formal clothing and always pack a business suit. The other is that Ukrainians all drink too much vodka. I would like to warn my compatriots who want to come to Ukraine that winters here are the same as in the northern provinces of China. So, if you are planning to learn a language in Ukraine, you can learn both Ukrainian and Russian, because they are very similar. Throughout the year many other one-day Christian and political holidays are celebrated. It’s all in the non-verbals. So, there was a sewing machine in almost every home and almost every woman could sew. A topic you should avoid bringing up is that of national identity, because Ukraine is a multinational country and you never know who you are talking to: a Ukrainian, Russian, Jew, Crimean Tatar or a representative of another nationality. Though an appreciation of teamwork is slowly making its way in the Ukrainian society and workplace. It should be noted that a greeting amongst friends (female-female, and female – male) can also consist of “pecs on the cheek” 2 or 3 times as well as hugs. Basic biographies, names, age, work, basic family information, interests and hobbies are good discussion topics. Between the first and second world wars, about 70 thousand Ukrainian immigrants arrived and settled mainly in cities like Winnipeg, Montreal and. By the way, they can invite you to their birthday party on its eve or on the actual day of the party. Then it became apparent that it was better to employ a very young and inexperienced but zealous specialist than to retrain experienced workers and root out their stereotypes. Don’t worry if you do not see many smiling faces in the street or elsewhere. A formal introduction in Ukraine starts with introducing yourself including your name, your organization and your position. You have a particular style of communicating, of course, but do you know what it is, including its strengths and weaknesses, and how it compares to the styles … For some of these holidays, businesses are closed (Independence Day, Memorial day) while for others, such as St. Nicholas Day, businesses may stay open. But it is much warmer in the houses. Academic and professional titles are commonly used with the surname. Canada and Latin America and the Caribbean, Canada and the Middle East & North Africa, Cultural Information - Ukraine | Centre for Intercultural Learning. Most women do hold some form of employment as a single family income is very unlikely to be high enough to support a family. The higher a person’s rank, the less punctual the person may be. The projects are met with scepticism by both men and women as “gender equality” is fairly misunderstood by both. As for taboo subjects, there are few. In the office, Ukrainians are friendly and cordial often celebrating personal milestones such as marriage anniversary, child’s birthday etc. The issue of sexual harassment as it is understood in the West is not understood or accepted in Ukraine. Thus Ukrainian functions as the language for all written communication while Russian is used for communication among students and teachers in formal and informal contexts. School and university students are taught in Ukrainian and this language is spoken at government institutions and at official events. Ukrainians often have more than one job, moonlighting or consulting on the side. While they do have their own cultural norms and rules, they also understand that Westerners also have theirs, which often differ (like smiling when you meet someone, and oversharing) and are becoming more accepting of these norms and adapting in professional settings when dealing with westerners. Attitudes towards females in positions of management or above in the more senior of staff can be compared to those of North America in the late 70’s and early 80’s. The table below shows some general preferences of people from high context and low context cultures. A pat on shoulder, a hug, a kiss on a cheek are the acceptable norms of communication among friends or close acquaintances. Written Ukrainian uses a variant of the Cyrillic script. Ukrainians tend to be rather sensitive about the evaluations of their professional performance and may take criticism as a personal offense. We also look for meaning by use of non-verbals when what is being said is unclear to us, or someone listening to us speak. To effectively run a large business in Ukraine, you will have to adapt to the existing communication style to some degree, even if you feel like you are "compromising your principles." Use of diminutives is reserved for close friends and colleagues. Digital telephone exchanges are used extensively in large cities and suburban areas, but telephone connections are sometimes a problem in rural areas and smaller towns. Also, many takes holidays in summer around planting and harvest time help plant and sew harvests at summer homes. Confronting a Ukrainian directly in a team meeting or public setting will not lead to positive results. 8. Certainly within international donor-funded programs and multi-national firms you will see a style of management that follows traditional Western models, which has led to a more democratic work environment where a boss consults his/her subordinates and decisions are made after being discussed with all affected employees. It is often observed by foreigners that Ukrainians do everything at the last minute. In a professional atmosphere, approaching a supervisor is completely acceptable when looking for feedback and answers, feedback may not be given in the way westerners are accustomed to receiving it. Low Context. Since independence there has been a religious revival in Ukraine. In a personal meeting, it is easier to evaluate the intentions of potential partners and whether it is possible to trust them. When Ukrainians address each other in a professional setting they use their first name, their patronymic and then their last name. Carpathian Mountains: also in the West of Ukraine, the Carpathians are a special place to most Ukrainians who retreat there in the summer to escape the heat, and in the winder to ski. Note that most Ukrainians do not socialize in the more expensive establishments geared to foreign patrons. Art museums and galleries are prolific, as are folk singers, and modern rock. Generally speaking, Canadians have a positive impression of Ukrainians. Religion and in depth politics are not generally a conversation starter. The one who comes over usually brings some food or drink. Women as managers are not unheard of, but are still atypical. Indirect and Direct Communication – Ukrainians tend to use a mixture of direct and indirect communication depending on their relationship with one another. Religion is not a taboo subject and religious viewpoints can be discussed with co-workers or acquaintances. Having said this, office meetings rarely start or end on time as they are often not only professional events but also a chance to catch up with colleagues/friends. In 2016, Canada and Ukraine also celebrated 125 years of Ukrainian immigration to Canada. Build relationships – Ukrainians like to do business with familiar people. Ukraine is a largely Christian country comprised of Orthodox, Greek and Roman Catholics, and Protestant Christians (94%), with a small percentage of citizens practicing the Jewish and Muslim faiths (4%). Most Ukrainians are well aware of the historical and cultural assets their city and country has to offer. The most popular Ukrainian dishes are borsch (beat soup), pierogis or varenyki (dumplings with various staffing), holubtsi (cabbage rolls with rice and meat), potato pancakes and various salads i.e. The landscape and architecture is surreal. Many Ukrainians rely on these harvests to supplement food through the winter. Ukrainian Language. Also, it is not common for Ukrainian women to shake hands upon introductions. Most women usually pay much attention to the way they look and try to dress elegantly. The diversity of Ukrainian cultural life will satisfy the diverse tastes of guests of the country. Maybe to North Americans, eastern European customs look the same. The city’s architecture has remained the same since construction and offers a stunning view of how medieval and empirical cities of the past were constructed. My knowledge of the Ukrainian mentality and the skills of gripping any subject quickly, which I acquired at the university, have proven very helpful in my current job. Family information, interests and hobbies are good discussion topics typically rests with the Sophisca garden the cooking cleaning. Were military and political holidays are celebrated are Eastern Orthodox, Ukrainian, and generally remarks! May not be as important as relations of kin whole downtown core has been upgraded and new installed... 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